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Research and Reports

Health & Safety At Work Act

26 Jul 2016 – This article is by Briar Webster, Morgan Coakle. The Health & Safety At Work Act does present both challenges and opportunities for those responsible for worker health and safety – particularly for PCBUs – a person in control of a business or undertaking – and Officers.PCBUEssentially anyone who runs a business in New Zealand will be considered a PCBU. As a motel owner, you are a PCBU. This means that you must ensure, so far as is “reasonably practicable”, the health...

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Backpacker Sector Report

01 Jun 2016 – A concise report on the backpacker industry as prepared the Ministry of Tourism...

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Is Discounting the Solution

30 Jun 2015 – This is an article written for a 2010 Tourism Informer which is still relevant today. Discounting is still the weapon of choice for owners of businesses who do not have the imagination or capabilities to run a business more profitably.  It has long term negative effects on the industry and erodes business worth.  ...

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How TripAdvisor puts reviews under the micscope

24 Jun 2015 – Your guests are looking at online comments before making that vital decision to stay at your property. This article written by Linda Fox from Tnooz gives you a good insight into Tripadvisor and its vetting processes. It is definitely a great read as your business depends significantly on this measurement. To look at the original article please click on the link below or alternatively review the download PDF copy. http://www.tnooz.com/articles/tripadvisor-fraudulent-reviews/ We thank Tnooz and its willingness to share....

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International Visitor Arrivals to New Zealand: April 2015

08 Jun 2015 – Published in May 2015 by Statistics New Zealand Tatauranga Aotearoa Wellington, New Zealand  International Visitor Arrivals to New Zealand is produced by Statistics New Zealand and sponsored by Tourism New Zealand. It is a monthly report that includes detailed tables and graphs of monthly and annual data showing the number and characteristics of visitor arrivals. Most of the data is presented by country, for a selection of major source countries of visitors to New Zealand. Visitor arrival data comes from Statistics NZ's International...

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GST Compulsory Zero rating Regime

01 Jun 2015 – A brief explanation on the zero rating for GST on sale of property/business as produced by the Auckland District Law Society....

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Comparison of Motel Ownership Types

21 Jan 2015 – What type of motel should I buy? Our brokers are often asked to assist on the form of ownership buyers should consider.  The answers will largely depend on the particular drivers and aspirations of the person asking.  However, it suggested that we could at least analyse it from an empirical perspective. So we have gone about setting up a spreadsheet comparing the relative financial performance of a business investment (motel lease), freehold going concern and a simple freehold investment. We were forced to...

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JLL Hotel Market Reports - March 2014

01 May 2014 – Hotel market reports on the following markets: Auckland Wellington Christchurch, and Queenstown Very well prepared and concise reports - a worthy read.   These reports have been included on our website with full permission from JLL and we thank them for the opportunity....

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Motel Industry Newspaper Article

01 Apr 2014 – A recent article pointing out some of the benefits of entering into the motel market....

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Resort Brokers Golf Day

01 Jan 2014 – To register please click on the PDF below to download, print, fill out and return to us via email or fax....

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Tourism Statistics Continue To Shine

01 Jan 2014 – For the last 10 months of 2013 each month was an improvement on the same month in the prior year. The trend is very encouraging The result was a total of almost 2.7 million overseas visitors gracing our beautiful shores which was an impressive 5.3% increase. We are also encouraged to see that the number of visitors stating the purpose of the visit is for holiday rose by 9.2%. Still we all know that international tourism numbers are only part of...

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Google Adwords - Web Marketing

01 Jan 2014 – We suspect you have someone approach you around once a week asking for money to put into advertising your motel or management rights. We also suspect that many owners part with their hard earned money based on a great “sell message” from the salesperson offering the new marketing medium. However, most of these forms of advertising don’t have an acceptable payback (return on investment) and it is always hard to measure success.  We accept that it is prudent to test...

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Channel Management

06 Aug 2013 – What to expect from your Channel Manager If there was a way to increase your hotel’s occupancy and generate a higher volume of online bookings, all while saving time and resources you would want to know about it right? Well this technology does exist and it is called a channel manager, so if you want to find out a little more about channel management so that you can make the right decision to suit your business needs here is the basic...

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TripAdvisor and our Industry

06 Aug 2013 – Wow! What an impact on our Industry. Like it or not, TripAdvisor is here to stay. We have to learn to live with it in these times of fast communication and online information. In “the good old days” if someone had a complaint against you or your motel they could yell it from the rooftop, but very few people would hear. Now if you or your property fails a guest then it is up in red lights straight away. Social media...

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Value Your Motel

06 Aug 2013 – How to Value your Motel Our brokers are often asked to estimate the worth of motel businesses and some owners are surprised with the outcome. So we thought that it is appropriate for us to set out some parameters so that you can undertake your own rough assessment. However please feel free to contact your local Resort Broker representative with any questions. Unfortunately, the value today does not have anything to do with what you paid, unless your purchase was very recent....

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Website - Your Window To The World

18 Jul 2013 – the Best Investment You can make in your business Your web presence is your window to the world. Clients need to be able to locate you on the internet and navigate your website with ease – or they will go elsewhere. I’m not an expert in this area, but through maintaining and improving our own site I have picked up some helpful tips detailed in this article. However we recommend you always check with your IT provider....

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Motel Estimate Spreadsheet

09 Jul 2013 – Please click on the reference below to access a simple spreadsheet which will allow you the ability to assess the worth of your own motel business.  It is always recommended that you consult your local Resort Brokers representative to help you as adjustments may be required to allow for locational nuances and for the assessment to be relevant to recent sales. We hope that this tool is useful to you and look forward to being of further assistance when it come...

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Get Yourself A Minder

01 Jun 2013 – A case for getting minders - all motel owners should read this as it might encourge you to take more time off, recharge, grow your business etc.  Oh - and save your marriage....

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REAA Code of Conduct 2012

01 May 2013 – Please click on the link below to download a copy of the new Code of Conduct 2012...

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Management Rights in the 21st Century

30 Jan 2013 –  a report recently published about the group representing management right owners in Australia...

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Income Security

01 Jan 2013 – INCOME SECURITY – TOURISM BUSINESSES HIGH ON THE LIST We all wish for various things at certain times of our lives and hot on that list in most peoples minds is often a new home, car, boat or that almost diminished dream of a second home b your favourite beach. Business ownership has emerged as a real option and a trend toward the tourism industry is high on that list. The thought of having to sell the family home when you have...

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Image Counts - Time for a Change?

01 Jan 2013 – Never underestimate the importance of the image of your property/business. Today the majority of your clients are choosing to stay at a Motel based on the photos they see online – are your bedspreads over 10 years old? (if not does the 70’s/80’s floral design mislead people to thinking they are?) How about the carpets? Wallpaper/paint? Is this why your competitor is receiving more bookings than you? You have options to improve/modernise your accommodation property to boost your bookings and...

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Benefits of On Site Management

29 Sep 2012 – below is a file detailing/comparing onsite management, off site management and self management - this document is courtesy of ARAMA...

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Rushtons Report on On Site Management

29 Sep 2012 – a document produced to demonstrate the benefitrs of On Site management courtesy of ARAMA...

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Peter Georges Email Response in Support of MRANZ

28 Sep 2012 – an email from Peter offering us support in New Zealand - Peter is a very accomplished Barrister who has been successful in Australian litigation....

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MRANZ Inc Application Form

27 Sep 2012 – please click on the link below to open the application form.  You need only complete the first section if you wish but we are trying to get a bit of a database of basic management right terms.  So if you complete the second two sections this information may be put in a secure place on the website and other members may review the data. Please complete this Application form and either: - post to The Chairman, MRANZ, C/o P.O. Box 1191, Shortland...

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Management Rights Association of NZ Incorporation Certificate

26 Sep 2012 – please click on the file reference below to see the Management Rights Association of NZ Incorporation Certificate...

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Summary of Sentinel Management Rights Case

21 Sep 2012 – Denise Marsden,Partner, AlexanderDorrington,Lawyers who were involved in the recent Sentinel case have kindly allowed us to publish their summary of the Sentinel decision.  For more detailed information please go to the full decision in our research and reports....

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Sentinel Management Rights

10 Sep 2012 – A decision on a challenge by the Body Corporate of Sentinel apartments in takapuna as to the legality of the management right documentation.  Readers should temper their assessment of this decision in that many of the factors leading to the decision were based on terms and conditions not included in most management agreements....

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Around The Traps

01 Sep 2012 – Rising Costs Most cost increases are outside our control but others can be negotiated. Most operators are pretty good at retarding costs to the best of their ability b negotiating contract with suppliers and using products and services frugally. Still we remind you that a penny saved is a penny earned. It all counts....

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Imaging Technology - Wirless Hot Spot Networks

01 Jan 2011 – Please click on the file below to get the run down on a very cost effective way of setting up your own wirless network Hot Spot...

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The School Collection

20 Apr 2010 – Please click on the link below to open the file containing the summary information on 4 lodges we have selected as examples of what a school might require....

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Resort Brokers Information for Those Immigrating to NZ

04 Mar 2010 – The attachment provides information regarding Resort Brokers for those who are looking to immigrate to New Zealand.    For further information, contact Ray Hart on +64 21 33 54 88 or ray@resortbrokers.co.nz...

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COMPLAINTS AND DISPUTE RESOLUTION PROCEDURES

12 Nov 2009 – Please click on the file link below for the procedures for making a complaint regarding our people or services....

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Unit Titles Bill

28 Oct 2009 – please click on the reference below to open the Units Titles Bill and associated notes   this can be read in conjunction with two recent court decisions on management rights - click on the references below: http://resortbrokers.co.nz/research-and-reports/131/ http://resortbrokers.co.nz/research-and-reports/134/  ...

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Recent Decision on management rights in New Zealand

24 Aug 2009 – this is an important decision on the validity of management right agreements - clcik on the file reference below but you can also look at a more recent decision and the Unit Titles Bill by clicking on the following references: http://resortbrokers.co.nz/research-and-reports/134/   http://resortbrokers.co.nz/research-and-reports/136/  ...

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Recent Management Rights Decisions

07 Aug 2009 – A decision of the High Court ruling regarding exclusive letting rights in management rights agreements and body corporate rules can be downloaded by clicking on the file below.  Our solicitors made us aware of this decision after a summary was provided in Butterworths conveyancing bulletin July 2009.    You can also review a more recent decision and the Unit Titles Bill by clicking on the following references: http://resortbrokers.co.nz/research-and-reports/134/ http://resortbrokers.co.nz/research-and-reports/136/   We strongly recommend that you seek your own legal advice in this regard as it could have an...

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Put Your Money To Work In Tourism

04 Mar 2009 – A study of the benefits of investment in tourism - passive or active - as compared to bank deposits and/or home equity...

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Real estate rules

01 Jan 2009 – please click on the file refeence below to download the real estate rules...

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Motel leases with short remaining terms

16 Jul 2008 – There is a growing problem in the motel industry with the number of leases now having reduced remaining terms.  It is now common for existing lessees negotiating with their lessors in terms of buying more years for their lease.  This has been driven by the perception in the market that short leases are considerably less desirable.   The general percepton is that the lease should have around 25 years remaining for it to be of strong interest to buyers and that as...

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New Zealand Tourism Statistics

21 Apr 2008 – a summary of the positive aspects of New Zealand Tourism in the early months of 2008...

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NZ Tourism Stats - A Positive Outlook

04 Apr 2008 – A summary of the positive indicators in the New Zealand Tourism market prepared by Resort Brokers research with base data coming from Stats Department...

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What the Heck is Hotel Web Site Optimization, Anyway?

19 Mar 2008 – A very good article about the importance of web sites in running hospitality businesses and the key points of site optimisation written by Neil Salerno, CHME, CHA, Hotel Marketing Coach NeilS@hotelmarketingcoach.com  ...

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Motel Handover Checklist

21 Nov 2007 – A useful document for handover on the sale of a motel ensuring such matters as EFTPOS, telehones etc are changed over...

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Govenment Tourism Strategy 2015

07 Nov 2007 – A large document prepared by the New Zealand Government on how we will move forward in developing our tourism base and adding to the economy  ...

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Should your refurbish your motel or hotel?

22 Aug 2007 – Motel Refurbishment Model Many operators of hotels and motels are reluctant to improve their properties as they are often unable to ascertain any tangible benefits. Often when refurbishment is undertaken it is done on a piece meal basis and only scratches the surface of what is actually required. Thus Resort Brokers have devised a simple spreadsheet which requires very little input on your behalf in order for you to ascertain the viability of refurbishment. Refurbishment can be undertaken out of cash...

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Motel Sector Report - Ministry of Tourism

19 Jun 2007 – This is an excellent report published by the Ministry of Tourism looking at the current position and importance of the motel sector in New Zealand....

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Independent Boutique Hotels Can Compete With their Big Box Neighbors

04 Aug 2005 – For many years, small independent hotels suffered from a tilted marketing playing field dominated by their big budget neighbors. When the time came to promote their hotels during lower demand periods, independent hotels had to contend with larger franchised hotels possessing a larger sales talent-base, GDS exposure, and much larger advertising budgets. By: Neil Salerno, Hotel Marketing Coach...

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What are management rights?

16 May 2005 – A breif one page explanation of what management rights are and how they work....

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Everything Your Need To Know About Management Rights

23 Sep 2004 – Please click on the reference below to open a fantastic article written by the lawyer who advised Australian State Governments on Management Rights. It is an A-Z description of what management rights entail. The author has since sold his law practice and now owns numerous mangement rights himself. What better testiment could you ask for?...

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